What should I do during a robbery?

What should I do during a robbery?

Being involved in a robbery is often a traumatic time for all of those involved. Hopefully this won't happen to you.

Here is some advice to try and keep you safe in a robbery situation:

  • Stay calm and try not to panic.
  • Do not take risks. Avoid sudden movements and explain any overt actions you are about to make. An armed criminal can be unpredictable and/or ruthless.
  • Do not reach for pockets, handbags or activate a hold up alarm unless you are certain you can do so without being seen.
  • Do not ‘have a go’ – goods and cash can be replaced. Your safety and that of your colleagues and customers is paramount.
  • Do exactly as you are told
  • Do not become involved. Avoid confrontational eye contact with the raider.
  • Walk away from the immediate area, but only if there are barriers between you and the offenders.

What should I do afterwards?

  • Contact the police on 999.
  • Give them any descriptions of the offender(s) and the vehicle and whether anyone has been injured.
  • Secure the premises and stop trading. This gives the police the best possible chance of finding forensic evidence.

Raid Control

Cheshire Constabulary supports Raid-Control, a national crime reduction initiative that aims to raise security standards in retail premises, thereby reducing the potential for commercial robbery and creating safer working environments.

To achieve Raid-Control accreditation, retailers need to complete five standards;

  • Have staff trained in raid awareness
  • Have cash management systems in place
  • Have time delay systems in use
  • Have camera(s) in operation 
  • Make sure stolen cash is traceable using money staining equipment

For more information, please go to Raid Control's website