Data protection

Your Right to Information

In this section, you will find details of your right to access the information held by Cheshire Police. This is broken down by two sections, each covered by an Act of Parliament. The Data Protection Act 1998 and Freedom of Information Act 2000.  You will also find details of how to obtain a Police Certificate.

Data Protection

This provides individuals with a right of access to information that may be held about themselves.

This is called Subject Access. It is a qualified right of access, which does not extend to certain types of information that might identify other individuals whose data is held under a duty of confidence.

Date Protection FAQs

How do you access information about yourself?

Should you want to know what information (if any) that Cheshire Police holds about you, or you would like confirmation that you do, or do not have a prosecution/conviction history, please download the Subject Access application form.

Payment of a £10 fee via cheque or postal order and proof of identification must also be provided.

How to access your records - Subject Access

You (the Data Subject) can request access to your own information by completing a form you can download.
Subject Access Application Form

The Information Management Unit will deal with the access request provided that:

  • Your last address was in Cheshire if you now reside abroad
  • You are seeking information relating to a specific incident that occurred within Cheshire

The Information Management Unit may also request more details from the Data Subject to ensure they are dealing with the correct person and also:

  • Charge £10 to cover administrative costs.
  • Request the fee prior to the data subject receiving the information.
  • Comply with the requests within 40 days of receipt of both the fee and the necessary information to find the record
  • Not provide information that is exempt under the Act

The Police Service does not supply 'Good Conduct Certificates' or 'Police Clearance Certificates'.

Before completing a Subject Access application, please note the following:

  • Section 7 of the Data Protection Act 1998 states that a 'data subject' (the person about whom the personal data refers) is entitled, upon written request, to be informed whether or not personal data is held or processed about them.
  • This service is not a pre-employment vetting service and applicants wishing to apply for subject access as a condition of employment will be directed to the Criminal Records Bureau or Disclosure Scotland for the Disclosure Services afforded by these organisations.
  • Once we have received your completed application, the process to provide you with information can take up to 40 days.

For people considering applications for information to use in civil proceedings please also carefully note the following:

The Data Protection Act provides a right in law for individuals to be advised whether, and what, information an organisation is processing about them. In replying to applicants, Cheshire Constabulary will pay due regard to the exemptions from this general right of access and may decline to provide such information where one or more of the following circumstance apply:

  1. The release of the information could lead to the identification of another individual to whom Cheshire Constabulary have a duty of confidence. Explanatory note: This will often be where the recorded information involves more than one individual, e.g. a crime report identifies both a victim and suspect/offender. The offender will not normally be given personal details of victims and vice versa.
  2. Information being processed for the prevention or detection of crime or the apprehension or prosecution of offenders. Explanatory note: We will not release intelligence about an individual under these provisions if doing so could undermine Cheshire Constabulary's fight against crime.
  3. Paper/manual records being processed, these could include investigation files. Explanatory note: Whilst the searching of electronic records can normally be completed using automatic search tools, searching for hand written records cannot and Cheshire Constabulary will often need to be advised where such information is held before they can accept such a request. Even where such paper records can be located if the cost of reviewing and releasing the information would be likely to exceed £450 then it is outside the right of access afforded by the Data Protection Act 1998.

It should also be noted that release of personal information under this legislation is limited to information relating to the applicant. It does not give a person access to information relating to other individuals.

Information released under this legislation allows individuals to satisfy themselves that where information is being processed about them, it is accurate, it is not excessive and it is not being kept longer than necessary.

When requesting information it will assist us to assist you if you can tell us what the information you are seeking relates to, together with the date, time and location of any particular occurrence.

How we use your information

Please see the following PDF Document

How Cheshire Constabulary use your information and an explanation of your rights under the Data Protection Act. 

Police certificates

Individuals requiring police certificates for the purpose of emigration, visas and work permits or residency in Australia, Bahamas, Belgium, Canada, Chile, New Zealand, South Africa and the USA should download the police certificate (ACRO) application form from the Association of Chief Police Officers (ACPO) website.

Please note this certificate is processed entirely by the ACPO Criminal Records office, or ACRO.

All submissions and enquiries relating to this process should be directed to ACRO:

Telephone: 0845 6013999 (office opening hours of 8:30am to 4:30pm, Monday to Friday)
E-mail: acro.policecertificates@acro.pnn.police.uk
Address: ACRO, PO Box 481, Fareham, PO14 9FS

Please do not return this application form to Cheshire Constabulary.