Insurance Claims relating to Property Crime

It is evident that there are significant attempts to obtain money fraudulently from the Insurance Industry and this is a criminal matter. The Association of Chief Police Officers (ACPO) & the Association of British Insurers (ABI) work together to address this problem. A 'memorandum of understanding' is in place to facilitate the exchange of information between ACPO and the ABI, which adheres to strict guidelines to ensure data protection compliance.

Insurers may request information from the police about a reported crime/loss of property, where the insurer has a specific reason to check a related insurance claim. The insured person must, in most cases, give their consent to the release of the information, and can also have a copy of the information which is supplied to their insurance company.

ACPO ABI Memorandum of Understanding