Interpreting Services

  • Reference Number: 2025
  • Date released: 07 August 2009

Request

  1. How much does Applied Languages Solution agency charge Cheshire Police for one hour of interpreting services? Please break it to daily and evening/weekend rates.
  2. When does the contract with the agency come to an end?
  3. Does Cheshire Constabulary check if interpreters sent by this agency are qualified and if they do - how do they do it?
  4. Who deals with complaints filed to Cheshire Police about interpreting agencies?

Response

In accordance with section 1(1) (b) of the Act our response is provided below;

Question 1

Your request for this information has now been considered and I am not obliged to supply the information. Section 17 of the Freedom of Information Act 2000 requires the Cheshire Constabulary, when refusing to provide such information (because the information is exempt) to provide you with a notice which a) states that fact, b) specifies the exemption in question and c) states (if that would not otherwise be apparent) why the exemption applies.

Reasons for Decision:

This information is exempt by virtue of the following sections:

Section 43 (2) Commercial Interests

Section 41 (1) (a) (b) Information provided in confidence This is an absolute exemption

Information is exempt information if its disclosure under this Act would, or would be likely to, prejudice the commercial interests of any person (including the public authority holding it)

The contract with the providers of interpreter services is a commercial undertaking and to disclose the detail that is asked for in this request would seriously undermine the Authority's ability to negotiate future contracts at terms advantageous to the Authority and the tax payer. Furthermore disclosure of the contract details would also prejudice the suppliers commercial interest, breaching the confidentiality of the information provided to the Authority by the other party and would be in breach of the contract terms which would lead to action against the Authority by the other party. In addition such a breach of confidence would be actionable in law.

With that in mind the following public interest test applies in respect of the Section 43 exemption and our common law duty of confidence:

Considerations favouring disclosure

Accountability

When information disclosed relates directly to the efficiency and effectiveness of the Force and its officers. Disclosure of the negotiating factors around the awarding of a contract will enable the public to have confidence in the Authorities ability to achieve terms that would eventually be beneficial to the tax payer.

Public awareness and debate

Where the service would benefit from public participation and debate. Knowledge of all the issues surrounding the provisions of services by outside parties and organisations to the Force would enhance any public debate over the decisions taken into the allocation of resources.

Public finances

Where public funds are being spent there is public interest in accountability and justification. Disclosure of the contract and the pricing structures would enable transparency.

Considerations favouring non-disclosure

Interests of third parties

Where individuals or third parties interest might be jeopardised by the release of information which relates to sensitive commercial information held about financial and contractual issues

Tortuous duty

In circumstances where the Force is under a legal obligation to maintain confidences, it would not be in the public interest to release this information if in so doing it would leave the Force vulnerable to civil proceedings.

Balancing Test

When deciding where the public interest lies we have to take into consideration valid arguments both for and against disclosure. In this case the strongest factor in favour of disclosure is accountability whereas both the interest of third parties and the Authorities duty do impose certain legally enforceable obligations on the Authority. How therefore would the public interest be served in ignoring those obligations. In our view it plainly wouldn't and there would be no community benefit in placing the Authority in a position that would subject it to litigation. Therefore on balance in all the circumstances of the case, the public interest in maintaining the exemptions outweighs the public interest in disclosing the information.

Question 2

This information is reasonably accessible to you elsewhere and is therefore exempt information in accordance with Section 21. Please see the following web site where all contract information is available;

Procurement Database

Question 3

There is no information held

Question 4

There is no information held

Please note; The Freedom of Information Act requires the Authority to supply copies of recorded information in response to requests made under the Act. The Authority is not required to answer question. However it sometimes appears that questions can be answered by supplying recorded information and where that is possible we will do so. In relation to questions 3 & 4 that is not the case.

The Authority does however try to advise and assist in line with it s duty under Section 16 and to that end and we can advise that there is no statutory requirement governing the qualification for interpreters providing services in respect of detainees in police custody in England & Wales.

The requirements of the Police and Criminal Evidence Act 1984,The Police and Criminal Evidence Act 1984 (Codes of Practice) Order 2008 and the National Agreement, issued by the Office for Criminal Justice Reform sets out the steps that should be taken by the police to obtain the services of an interpreter. The Constabulary complies fully with The Police and Criminal Evidence Act 1984 and the said Agreement is followed by the Constabulary's contractor. Custody staff check that the identity of the interpreter arriving to provide such services on each occasion.

Complaints can be addressed to Head of Central Custody, Middlewich (Eastern) Custody Centre, Pochin Way, Middlewich, CW10 0GY.

Back to Category List