Buying online can be quick, easy and convenient. But make sure
the site you’re buying from has the best possible security so you
don’t fall victim to plastic card fraud.
Use a secure web browser
Your browser should have a Secure Socket Layer (SSL) or Secure
Electronic Transaction (SET). These security features scramble the
purchase information you send over the internet to ensure the
security of your transaction.
When making a transaction look out for the padlock symbol in the
footer of the browser or on the address bar. You may also get a
pop-up box informing you that you are entering a secure
website.
Use reputable companies
Try and shop on reputable company websites. Read reviews and if
you are still unsure go for a known high street shop’s website. Be
sure to check the shipping charges as well as the refund
policy.
Making a purchase through an intermediary
If you use an intermediary site such as Paypal when making
purchases on eBay they will hold your money and act as a middle man
until you receive your product. They will also offer advice and
step-in should you not receive the items you purchased or if they
do not meet the specification.
Shop around
Do not assume the price of something online is standard. Some
sites are more expensive than others. Use price comparison websites
to make sure you are getting value for money.
Auction Websites
Around 85% of all online shopping fraud occurs on websites such
as eBay. When purchasing on these sites check the seller’s history,
location and ratings. Read the description carefully and make sure
the item matches the description. Check the postage costs because
some sellers will charge more than others. Always report a
fraudulent seller to the website.
Phishing
There are scam websites that are made to look like the official
website of a bank or shop for example. They are designed to scam
people’s personal details. Fraudsters also create emails that look
like an authentic bank website asking you to confirm your personal
details. Think to yourself, would a bank really contact you in this
way? Always check the URL on websites to make sure that you have
not been redirected to a fraud website.