Contact Us

Cheshire Constabulary is committed to being easily accessible when you want to contact us. In order for us to do this as effectively as possible and so that you get the assistance you need quickly, it is important that you contact us on the correct number.

999

Always use 999 in an emergency. Our 999 call handlers strive to answer all calls within 10 seconds as per the Policing Pledge and they exceed the 90 per cent target for doing this. Dial 999 if:

  • there is a danger to life
  • violence is used or threatened
  • a serious crime (violent crime/burglary) is in progress or likely to occur
  • a suspect for a serious crime is nearby
  • there is a road traffic collision involving personal injury or danger to other road users
  • a vulnerable person needs urgent attention

0845 458 0000

For non-urgent calls, ring 0845 458 0000. Using 999 for general enquiries may delay response to someone who needs urgent assistance.

Non-urgent calls are when:

  • You want to report a crime or criminal damage that is not in progress at the time of your call
  • You want to report a minor road traffic collision
  • You want to contact your local police officer
  • You want to enquire about lost property or provide information to the police
  • You need information or advice

Text Relay

Hearing and speech impaired textphone users should use Text Relay, the national telephone relay service. Dial 18001 before any of the above telephone numbers or 18000 in an emergency.