If you think that a police officer or member of police staff has
behaved incorrectly or unfairly, you have the right to make a
People who work in the police service should behave
appropriately at all times. Expectations about the behaviour of
both police officers and members of police staff are set out in
their respective Standards of Professional Behaviour. These
expectations include requirements to:
- Act with honesty and integrity, fairness and impartiality
- Treat members of the public and their colleagues with
- Not abuse their powers and authority
- Act in a manner that does not discredit or undermine public
confidence in the police service
If you feel that someone working for the police has not met
these standards, you can make a complaint. These types of
complaints are dealt with under the Police
Reform Act 2002.
How can I make a complaint against the conduct of a person
serving with Cheshire Police?
In person at your local station or, if you believe local
management is at fault, at any main station. Any police officer or
other member of police staff will ensure that you see someone
capable of dealing with your complaint. The Professional Standards
Department will be pleased to advise or assist any member of the
public with a disability to make a complaint.
By writing to your local or main station or Police
By phoning the Cheshire Police non emergency number 101
Through other agencies
Through your solicitor, MP, local councillor, Citizens Advice
Bureau or any other person or body that represents your interests,
if they agree.
Professional Standards Department (PSD)
Cheshire Constabulary Headquarters,
You can email the Professional Standards department at
You can use the contact form below.