Frequently Asked Questions

What is the difference between a PCSO and a PC?

PCSOs do not have powers of arrest, cannot interview or deal with prisoners, can only investigate minor offences and do not carry out the more complex and high-risk tasks that police officers perform.

PCSOs spend much of their time on foot patrol, and are a visible, anti-crime presence in communities throughout Cheshire. Because they are so visible, members of the public feel comfortable approaching them with questions or worries about anti-social behaviour or crime.

What is my salary?

Your commencing salary is £18,000 per annum within the salary scale for Grade 4. Subject to satisfactory, your salary will rise to £19,988 through annual increments.

You may also be eligible for a shift allowance or weekend working enhancements, depending on your working pattern

What will my training involve?

You will undertake a comprehensive training program in the classroom and then receive tutoring in your workplace.

There is a probationary period of six months following your initial eight weeks of training.

Before PCSOs take to the streets they undergo a five week training course. It focuses on giving recruits the skills and knowledge they will need including; learning about the law and criminal justice system in England and Wales, road safety, the confiscation of alcohol and tobacco, first aid, Data Protection and the National Intelligence Model.

Following classroom training, new PCSOs then spend the following five weeks shadowing experienced officers. In addition, specific training days are incorporated into the shift pattern, enabling training needs to be addressed regularly in line with changes to legislation and Force policies.

Preparing a PCSO for life on the beat begins in the classroom, but previous experience of dealing with the public and the day to day experience of the role itself are just as valuable to new recruits. Life skills form an important part of doing this role. Knowing how to talk to people and communicate effectively really helps and the tutoring helps to build on the training.

What kind of fitness level is required?

A Physical Fitness test is held towards the end of the recruitment process, after the interview. As the role of a PCSO can be physically demanding, we need to ensure our recruits are suitably fit for the role.

What equipment will I use?

You will have a radio, a mobile data terminal, first aid kit, torch and protective vest. As PCSOs are not used to carry out potentially confrontational duties, you won’t have handcuffs, batons or incapacitant sprays.

You will spend over 80 per cent of your time on foot or cycle patrol. You can only build links with the public by being accessible and familiar to them.

Will I have the power of arrest?

No. Police officers, not PCSOs, have the power of arrest. You may be given the power to require someone to remain with you for up to 30 minutes, pending the arrival of a police officer, in certain circumstances. However, this is not a power of arrest.

You will be a highly visible, reassuring presence, helping to prevent crime and anti-social behaviour and to make your community a better place to live. Not everyone has the right qualities to be a PCSO. But if you do, you’ll see the difference you make in people’s faces every day. You can find more details in PCSO Powers.

What is Cheshire Constabulary’s equal opportunities policy?

It is Cheshire Constabulary is an equal opportunities employer and has an intention to have a workforce representative of the communities that we police and serve.

As an employer, we strive to ensure that all our personnel practices, including recruitment, promotion and development are applied consistently and fairly and that the overriding principle governing selection is merit.

We promote positive action and offer support and mentoring to all staff and potential applicants and candidates from under represented groups, including:

  • Women
  • People with a disability
  • Members of the gay or transgender community
  • People from a black or ethnic minority background
  • People from different faiths

The selection process for candidates from these under represented is exactly the same as for any other candidate.

The Representative Workforce Programme is available to provide advice and assistance with all aspects of the application process for those applicants a part of our commitment to becoming more representative of the wider community.

For more information, please contact:

Under the Equality of Opportunity Plan, Cheshire Constabulary will:

  • Constantly review policy and grievance procedures to ensure compliance with legislation and best practice
  • Ensure the make up of the Force reflects our commitment to Equal Opportunities by matching the national averages produced by Her Majesty’s Inspectorate of Constabulary and mirroring the size of the ethnic population.
  • Reduce harassment in the work place
  • Open up opportunities for appointment to specialist posts for all qualified staff
  • Review the promotion process
  • Train staff in Equal Opportunities policy and procedure

What are the hours of work?

Your normal working week is 37 hours, as agreed within a shift pattern, which will be arranged and agreed with your manager. PCSOs are usually required to work between the hours of 7am and midnight over seven days.

You will not normally be expected to work overtime. However, if you are required to do so, any overtime exceeding 30 minutes on one day shall be paid at the rate of double time for work on a Sunday, bank holiday or extra statutory leave entitlements.

What are the annual leave entitlements?

Your annual leave entitlement will be equivalent to 22 working days plus eight public holidays based on an average working week of 37 hours.

  • Staff with five years of continuous service receive 27 days leave
  • Staff with ten years of continuous service receive 30 days leave

If your contractual hours are on a shift pattern, your annual and statutory leave entitlements will be calculated in hours. Leave will be deducted from your entitlement as actual hours taken.

Up to five days annual leave may be carried forward from the previous year or brought forward.

The leave period is from 1 April to 31 March.

What is the pension scheme available?

This Authority is a member of the Local Government Pension Scheme. You will automatically be entered into the scheme unless you opt not to join, providing you have an employment contract for three months or more.

The scheme has a range of benefits and employee contribution rates are tiered from 5.5% to 7.5% according to your pensionable earnings.

Can I work part-time?

PCSOs like all other staff in Cheshire Constabulary have a right to request part-time or flexible working.

Are my chances of becoming a Police Constable greater if I work as a Police Community Support Officer first?

Becoming a PCSO is not a fast track to becoming a Police Constable.

However, while many PCSOs have gone on to become Police Constables, others have found their role to be just as rewarding.