Back to Latest News
15 May 2012
On Friday May 11th, Cheshire Constabulary celebrated the
official launch of a ground breaking approach to
dealing with the vital "back office" end of their business.
When talking about police work, it′s usually the front line
people think of − the uniformed bobbies and
on the beat, the
detectives investigating incidents, or the crime scene
investigators checking the scene of a crime (among many
However, without the back office resources,
such as finance, estates and logistics, all this would grind to a
But all police forces face making cuts to all levels of their
work, and realising this, Cheshire joined
with their colleagues in Northamptonshire
to pool their resources.
The result was Multi-Force Shared Service, a completely new way
of working, which links the two police Forces through a new
computer system, despite being hundreds of miles apart.
The Shared Service was made possible by a new integrated
technology system supplied and configured by external contractors
The launch on Friday saw the full integration of phase
one of the process, which sees finance and
purchasing services shared between the
two forces, the introduction of new technology to support finance
and purchasing, and estates and logistics functions.
Phase two will arrive in the autumn, and covers Human Resources
services shared between the two forces, with new technology to
support HR and a duty management that is linked to HR, payroll and
command and control systems.
Due to the huge amount of work that went into planning for the
new system, its launch went without a hitch and the system is
already a part of the way Cheshire and Northants work.
Chief Constable of Cheshire, Dave Whatton said:
- Chief Constable Dave Whatton, Cheshire Police
When this idea was first talked about back in 2007, it wasn′t
just about saving money, in fact it has always been about improving
the quality of service provided to the front line, reducing time
officers spend on admin and delivering business services at reduced
The Multi-Force Shared Service is innovative in
its approach and we have worked hard with our colleagues in
Northamptonshire to develop a system and a service to our officers
and staff which is easy to use, accessible and yet significantly
Chairman of Cheshire Police Authority Margaret Ollerenshaw
- Margaret Ollerenshaw, Chairman of the Police
Multi-Force Shared Service is part of our
strategy to achieve the savings required
by the government in the coming year, but importantly we have taken
this decision, as we have other decisions regarding our internal
structures and regional collaboration, knowing that this is the
right thing to do in running an efficient and effective Force which
delivers value for money to local people.