Advice tool

I'd like to make a complaint for someone else

Thank you.

You are about to start the process of making a complaint.

We take this very seriously, so please provide as much information as you can to help us with our investigations.

We'll ask you for:

  • your contact details
  • details about the person you're making a complaint for, including their date of birth
  • what the complaint is about, including times, dates and who was involved
  • the details of any witnesses

Please note: we can only investigate a complaint made on behalf of someone else when we have written consent to do so from that person. 

Click 'Start' to begin.