It’s now easier than ever to contact Cheshire Constabulary.
From police contact points in convenient locations to social media, our website and online web-chats - getting the help and advice you need really is simpler than ever!
Cheshire’s Police and Crime Commissioner John Dwyer said: “While you can still visit a help desk at a police station or call 101, I am working with the Constabulary to add to the ways you can contact them to make it as convenient as possible to get in touch.”
And with a combined total of over 140,000 Facebook ‘friends’ and Twitter ‘followers’, social media is now one of the most effective ways of maintaining contact with the Constabulary.
Mr Dwyer said: “Since 2012 we’ve seen an explosion in the use of social media. Increasingly, it’s our first port of call to update the public on incidents, to appeal for witnesses, or to involve the public in helping us find missing people. The Constabulary has active Twitter accounts for every area of the county, enabling us to share advice, good news and important information so that the public are fully informed and reassured that officers are out there catching criminals, preventing crime and helping to keep the public safe.”
The Constabulary has also recently improved its website, making it more mobile-friendly, which has seen a 22 per cent increase in traffic to the site.
Cheshire Police Neighbourhood Alert also enables the public to keep up to date with information affecting their local area – from safety advice to warnings of crime in their local areas. More than 31,000 people are signed up to Cheshire Alert, and this number continues to rise.
Mr Dwyer added: “With so many people signed-up to the Alert, the Constabulary can send emails, text messages or automated phone calls if there’s urgent information to tell people about – and the fact that it can be pinpointed to areas of the county makes it a very powerful tool to update local people.”
The Commissioner has also invested in 18 police contact points outside local police stations and other convenient locations such as hospitals. The points, which are interactive touchscreen systems, have been a great asset with more than 1200 calls made from them in the last month (August).
Reflecting on the numerous ways the public can contact the Constabulary the Commissioner commented:
“Working with the Chief Constable, Simon Byrne, I am continuously looking at ways to improve the way our local community can contact the Constabulary, whether that be on-line or through the development of community police bases. Working with a range of partners, including schools, businesses and the YMCA, we continue to the development of an extensive range of community bases in local neighbourhoods where the public can meet with PCSOs and police officers to discuss local policing matters. This is in addition to the regular surgeries that police officers hold across the county and the regular programme of Roadshows and ‘We’re Here’ events.
“Funding contact points is a further example of how I am supporting the Chief Constable to meet his ‘We’re Here’ commitments to the public of Cheshire and I am delighted to confirm that I have recently agreed to expand the number across the county to ensure that Cheshire receives an even better level of service.
Of course many people still rely on 101 if they want to update the police on issues which aren’t an emergency. “Each month we have more than 28,000 calls to our 101 service. It’s a very important part of the service that we provide. But with our website and use of social media, I’d encourage people to look to these services if their question isn’t an emergency. But where it is - please, dial 999.”
To sign up to Cheshire Police Alert go to cheshirepolice.uk and follow the links.
Follow us on @CheshirePolice, or the area closest to you, and like us on Facebook by going to facebook.com/cheshirepolice