Customer Satisfaction and Public Perception Surveys
Cheshire Constabulary speaks to a sample of their customers on a monthly basis to find out how satisfied they are with the way their incident or crime was dealt with. Results gained are used to try and improve service moving forward.
Our Customer Satisfaction surveys are conducted by Leicestershire Constabulary.
Cheshire Constabulary are currently trialling the use of new technology to conduct surveys, with a sample of customers now receiving a survey link via a SMS text message direct to their mobile phones.
Survey based text messages should appear to recipients with an ID tag of either CP-RESEARCH or CHESHIREPOL