About the benefits
![FCC-becoma-a[1000x400px]benefits.jpg](/SysSiteAssets/media/images/cheshire/careers/fcc/fcc-becoma-a1000x400pxbenefits2.jpg)
The role of a Communications operator is one of the most rewarding and varied customer service roles you are ever likely to have. This rewarding career offers an opportunity to play a pivotal role in force and join a unique profession.
It isn’t easy, but this unique profession allows you to make a real difference and take a great sense of pride form this role.
Your salary
We will offer you an attractive salary with a shift allowance and time and half at weekends.
Time off
Your annual leave entitlement will be equivalent to 24 working days plus eight public holidays based on an average working week of 37 hours.
- 0 to five years’ service: 24 days
- Five to 10 years’ service: 29 days
- 10 year or more years’ service: 32 days
The leave period is from 1 April to 31 March.
Your kind of working hours
Your normal working week is 37 hours, as agreed within a shift pattern, which will be arranged and agreed upon beginning the role. Please see an example of the available shift patterns below;
Full time
| 37 hours | Mon | Tues | Weds | Thurs | Fri | Sat | Sun |
| Week one | Nights | Nights | Nights | Nights | |||
| Week two | Lates | Lates | Lates | Earlies | Earlies | ||
| Week three | Earlies | Earlies | Nights | Nights | Nights | ||
| Week four | Lates | Lates | Lates | Lates | |||
| Week five | Earlies | Earlies | Earlies |
| Earlies | 07:00 - 17:00 | 08:00 - 18:00 | 09:00 - 19:00 |
| Lates | 12:00 - 22:00 | 14:00 - 00:00 | |
| Nights | 19:00 - 04:00 | 22:00 - 07:00 |
Fixed part-time earlies (08:00 - 13:00)
| Earlies | Mon | Tues | Weds | Thurs | Fri | Sat | Sun | |
| Pattern 1 | Week 1 | 08:00 - 13:00 | 08:00 - 13:00 | 08:00 - 13:00 | 08:00 - 13:00 | 08:00 - 13:00 | ||
| 17.5 hours | Week 2 | 08:00 - 13:00 | 08:00 - 13:00 |
| Pattern 2 | Week 1 | 08:00 - 13:00 | 08:00 - 13:00 | |||||
| 17.5 hours | Week 2 | 08:00 - 13:00 | 08:00 - 13:00 | 08:00 - 13:00 | 08:00 - 13:00 | 08:00 - 13:00 |
Fixed part-time lates (17:00 - 22:00)
| Lates | Mon | Tues | Weds | Thurs | Fri | Sat | Sun | |
| Pattern 1 | Week 1 | 17:00 - 22:00 | 17:00 - 22:00 | 17:00 - 22:00 | 17:00 - 22:00 | 17:00 - 22:00 | ||
| 17.5 hours | Week 2 | 17:00 - 22:00 | 17:00 - 22:00 |
| Pattern 2 | Week 1 | 17:00 - 22:00 | 17:00 - 22:00 | |||||
| 17.5 hours | Week 2 | 17:00 - 22:00 | 17:00 - 22:00 | 17:00 - 22:00 | 17:00 - 22:00 | 17:00 - 22:00 |
Fixed part-time nights (22:00 - 04:00)
| Nights | Mon | Tues | Weds | Thurs | Fri | Sat | Sun | |
| Pattern 1 | Week 1 | 22:00 - 04:00 | 22:00 - 04:00 | 22:00 - 04:00 | 22:00 - 04:00 | 22:00 - 04:00 | ||
| 21 hours | Week 2 | 22:00 - 04:00 | 22:00 - 04:00 |
| Pattern 2 | Week 1 | 22:00 - 04:00 | 22:00 - 04:00 | |||||
| 21 hours | Week 2 | 22:00 - 04:00 | 22:00 - 04:00 | 22:00 - 04:00 | 22:00 - 04:00 | 22:00 - 04:00 |
Further benefits
Our FCC staff have access to:
- Family childcare vouchers and maternity support
- Occupational Health services
- Sports and Social Club
- On-site gym
- Wellbeing Zone – professional health & fitness programmes
- Blue Light Card discounts with dozens of online and high street brands
Professional training that gives you skills for life
All our communication operators are subject to an eight-and-a-half-month probationary period. This allows you to build experience for the real-world challenges of the role, learning alongside experienced colleagues.
