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Welcome

This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.

Tell us about your stop and search experience

Our understand how stop and search should happen page may help you understand if it was done correctly and respectfully.

You can tell us if you think a police officer has behaved incorrectly. For example, if you think an officer has:

  • abused your rights
  • arrested you unlawfully

Or to tell us how the experience made you feel. For example, if you think an officer has:

  • been rude to you
  • not acted respectfully or professionally
  • stopped or mistreated you just because of who you are, eg your age, race, gender or sexual orientation

Make a complaint

Complaints are an important way for us to learn where we are falling short as a service and correct it as quickly as possible. Every complaint is different, but we’ll follow the legislation and the Independent Office for Police Conduct (IOPC) guidelines to try to find a satisfactory solution.

To make a formal complaint and for more information about how complaints are investigated, read our complaints pages.

You can get advice from:

Alternatives to a formal complaint

You may feel reluctant to make a formal complaint, but you would still like to share your thoughts. To raise an issue about something that has caused you concern, or to tell us about your experience, there are a variety of ways that you can get in touch.

We welcome your feedback to make improvements and monitor our practices.

As a member of a community, if you want to raise a concern about the way we are using stop and search powers, you can complete a stop and search trigger application. You have a right to contact us, even if you were not directly affected.

You can provide feedback in person at any police station. 

You can also write to:

Chief Constable
Cheshire Police Headquarters
Clemonds Hey
Winsford
Cheshire
CW7 2UA

Contact us about anything else

If you have had a positive experience, or would like to provide us with some general feedback you can use this online contact us form.

Your feedback matters

We would like to hear all feedback, which can support the review process. You can view our stop and search data to see how the power to stop and search is used. 

  • information about stop and search is reviewed internally. This is often supported by community groups and panels
  • independent organisations may also review all types of feedback as part of their processes. These organisations could be His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), and the Independent Office for Police Conduct (IOPC)
  • we will look to identify themes and introduce initiatives for changes and training requirements. The College of Policing supports us with this
  • we publish data regarding stop and search

Find out how to get involved with monitoring how stop and search is used in the community. You can also join officers on their shift and experience how it is used.